Action for Blind People case study

Action for Blind People chose to use Progress back in 2003. As well as the functionality and reliability that Progress offered them they welcomed the commitment Fisk Brett had made to enhance Progress to be compatible with screen reading technology. 

When asked to assess the success of the project, Ian Hunt, Database Marketing Manager said "The project involved various stages - planning, development, and testing, all of which ran smoothly. "Fisk Brett took on board all the suggestions we made and were extremely helpful and willing to enhance Progress to be able to be used by visually impaired users."

Amnesty International Ireland case study

Amnesty International's vision is of a world in which every person enjoys all of the human rights enshrined in the Universal Declaration of Human Rights and other international human rights standards. 

Amnesty International Irish Section has been using ProgressCRM for over six years.

Aquila Way

Like many early social work initiatives in the United Kingdom, Aquila Way was born out of a passion of young Christians to help homeless young people in the Northeast of England. 

Aquila Way's Chief Executive Jo Grant said "As we grow, we recognised the need to manage our increasing number of contacts. We had all those involved with our projects, those people we help, our supporters and donors, volunteers, business partners and more."

The charity selected ProgressCRM not only to organise their contacts, but also to provide the central database for all the fundraising and financial management.

Download the case study to read more.... 

Directory of Social Change case study

The Directory of Social Change (DSC) has been using Progress since 2002.

It is a national trading charity providing advice, information, and training to voluntary and community organisations in the UK. It runs many training events and conferences throughout the year as well as organising the annual charity fair.

Dreams Come True case study

“The purchase of a new database was a significant investment for us and we had to be sure that what we got could not only fulfill our current requirements but was capable of growing with us" said D'Arcy Myers.

Download the full case study from here.

East and North Herts NHS case study

East and North Hertfordshire NHS Trust is an acute trust that manages three hospitals - Hertford County in Hertford, the Lister in Stevenage and the Queen Elizabeth II in Welwyn Garden City - and the Mount Vernon Cancer Centre. The Trust serves some 500,000 people in the Hertfordshire and South Bedfordshire, has over 5,000 staff, and an annual budget of just over £200 million.

"With Progress supporting our fundraising we can answer those all-important fundraising questions - who are our supporters, why do they give, how do they give, what do they give, when, and will they give more?"

Evangelical Alliance case study

The Evangelical Alliance is an excellent example of how a large implementation project can be well managed internally. Its database project began in 2001 when they decided to source a new database, initially to replace their membership and events databases and then eventually their 25 other smaller databases held in Access and Excel. They selected Progress.

Helen Calder, Associate Director Finance & Operations at Evangelical Alliance says "We were extremely pleased with the implementation as a whole. Fisk Brett understood our needs and what we needed to achieve.

Farleigh Hospice - Tribute giving with Light Up A Life

Farleigh Hospice decided that a new database solution was needed to accurately cover its Light Up A Life campaign requirements, and trace fundraising trends, along with a more efficient general contact relationship management solution. The implementation of the ProgressCRM project was carried out in two phases, LUAL first and then general fundraising and customer relationship management.

Farleigh Hospice overhauls business processes with ProgressCRM

Gary Hawkes joined Farleigh Hospice as the charity was about to launch the public phase of its major capital appeal for £6m for a new purpose built hospice. "At that time we had an old in-house database that was proving restrictive in terms of some of the fundraising we wanted to undertake.

"We'd been struggling with processes" explained Gary, "We did little direct mail, segmentation was a laborious process using spreadsheets, and it was difficult to allocate campaigns and donations to codes."

This case study looks at how ProgressCRM was able to streamline all the fundraising at the Hospice

Lincolnshire Wildlife Trust case study

The Lincolnshire Wildlife Trust is a voluntary charitable organisation which cares for Lincolnshire's wildlife and countryside. The Lincolnshire Wildlife Trust is one of the oldest of these county trusts, having been founded in 1948. It has used Progress since 2002 and in summer 2004 they undertook a project to introduce a new way of capturing information on volunteers.

"We are delighted with the whole project and how smoothly it all went and are looking forward to using the database to the full."