We know that running a charity isn’t easy. In comparison with other sectors, as a charity you manage a disproportionate number of customers for the size of your organisation, you face tighter budget constraints, have to react quickly, and be accountable to stakeholders. Managing your database and the administrative processes that surround it can be the last thing on your mind sometimes. So let us help you.
We offer flexible outsourced solutions which you can pick and mix from. So whether you want a total outsourced solution or just help during a busy period Fisk Brett has the answer.
Database hosting
Rather than have the database on your office servers we could host it on a server at our dedicated hosting centre. This is ideal for providing access for remote users and for minimising your IT maintenance. This service provides:
- Space – a rack space at a secure data centre
- Security – the data centre has 4-hour security, CCTV cameras and tracking of visitors throughout building.
- Controlled environment – the machine room where the server is housed is monitored 24 hours per day and is climate controlled.
- Access – access to your server 24 hours per day, 7 days per week.
- Back-ups – daily, weekly and monthly back up of your data and storage of your back up files.
Database management
We offer a number of administrative services that you can use as little or as many of as and whenever you need them done – daily, weekly, monthly, quarterly or ad hoc. These services are:
- Bankers order file processing
- Direct Debit services
- Gift Aid claims
- Importing Data
- Mailing selections and exports
- Reports
