The multi-talented and popular database solution for not for profit organisations
ProgressCRM International edition is the highly functional CRM software for not-for-profits that provides a common platform for international NGOs to manage and engage with their supporters. Built on the latest .NET technology, ProgressCRM meets your needs today and offers flexibility and scalability for tomorrow. The international editions provides all the tools to localise ProgressCRM for use in any location, with language interface, flexible bank file processing and postal code interfaces. Its integration capabilities mean that with ProgressCRM you can realise the dream of the joined up organisation. With its unique customer-centred design and renowned ease of use, ProgressCRM helps you to manage and engage with your supporters, save time and money, improve customer service and make more informed decisions.
Main benefits
- Standardise your CRM platform for reduced training and support costs, commom reporting structures
- Increased efficiency – with its automated procedures, electronic banking interfaces and tax recovery features ProgressCRM can bring your organisation new efficiencies
- Integrate your organisation – centralise many data sources and provide an integrated contact management solution for all to use.
- Improve communication and customer service – with ProgressCRM you have one central, de-duplicated database to enable a more joined-up approach to supporter communications across your organisation
- Streamline processes – implementing ProgressCRM gives you the opportunity to review and improve your day to day procedures
- Make more effective decisions – ProgressCRM's easy to use Query, segmentation, analysis and reporting tools give you the information you need to make effective decisions
Main features
- Fully-featured CRM application for charities with up to 10million contact records
- Translatable interface, flexible bank-file integration, unicode compliant database, postal code integration using QAS and AFD add-ins
- Based on Microsoft SQL Server Enterprise edition
- Supplied with Windows, Browser and Web Service interfaces
- Can be hosted or installed on-site
- Extended helpdesk service is available
- Includes Interface Translation add-in, and Curency Converter add-in
- Ready made translations available for some languages - please contact us for more information
- Can be enhanced via a wealth of modules and add-ins available, including Membership, Sales Order Processing and Sponsorship
- Reporting and Analysis via Microsoft SQL Server 2005 Reporting and Analysis Services
