TaskCentre's Advanced Business Alerts

Organisations today need to ensure that they are instantly notified of situations before or as they happen, enabling them to make better informed decisions based upon critical data events.

In today's information age, organisations now manage an ever increasing array of information systems, which inherently possess little or no functionality to generate notifications based upon data events or criteria.

TaskCentre® provides comprehensive tools and design capabilities to integrate with any number of existing applications or systems to provide people with the information needed to make timely and accurate decisions; whenever and wherever they are located.

Illustrations of how TaskCentre®'s Advanced Business Alerts are in operation in organisations today are:

Finance

  • Bank overdraft within 15% of limit
  • Key customer put on credit hold

Human Resources

  • Health & Safety training overdue
  • Sick days abnormally high

Customer services

  • Contract expires in 2 months
  • New call assigned to agent

Sales & Marketing

  • Overdue contact activities
  • Inbound call volume high