TaskCentre's Web Content Publishing

Communicating with company stakeholders and ensuring that they have access to and visibility of relevant information is vital in the current competitive environment. Cost-effective communication will help to develop long-term beneficial relationships and contribute to future organisational growth.

Within an organisation, valuable knowledge typically resides in ring-fenced information ‘islands', often within departmental or organisational boundaries. However, making this information more widely accessible to employees, partners, customers and other stakeholders is labour-intensive and cost prohibitive.

Using TaskCentre®'s Web Content Publishing capabilities, online information can be automatically generated, published and updated according to user-defined rules.

Illustrations of how clients are using TaskCentre®'s Web Content Publishing capability include:

Finance

  • Publishing of KPIs
  • Live customer account statements

Human resources

  • Holiday entitlements
  • Company car associations/ details

Customer Services

  • Current queue status
  • Outstanding support calls

Sales & Marketing

  • End-of-line items
  • Inactive clients