ProgressCRM technology

ProgressCRM technology

ProgressCRM is built on the latest Microsoft .net (dot net) technology, which means that it is:

  • scalable
  • secure
  • future-proof
  • integratable

The ProgressCRM interfaces enable all types of user to benefit from using ProgressCRM - whether they are back-office staff, field staff, home-workers, information workers or the supporters themselves.

Integration

ProgressCRM is a specialist CRM application which can integrate with other applications - e.g. accounting software, your intranet / extranet running on Sharepoint, and your website. This is made possible through the ProgressCRM Web Service - XML technology which can make the power of ProgressCRM available to other applications.

ProgressCRM is a .NET application, running on SQL Server 2005 - this means that ProgressCRM is scalable and future-proof.

See ProgressCRM technology for an explanation of this diagram

ProgressCRM Web Service interface

The Web Service is a secure method to expose ProgressCRM functionality to other applications via the XML standard. Whether this means providing a supporter self-service facility on your website or empowering local branch reps to manage and communicate with their supporters. An example:

Step 1:

User enters credentials, website sends message to the PWSI, the PWSI authenticates the user

Step 2:

The PWSI sends result to browser, user takes next steps...