ProgressCRM Systems Administration

This course also applies to earlier versions of ProgressCRM know simply as Progress

Why attend?

To get the most out of your database and relationship with Fisk Brett we recommend that you appoint someone to act as the Systems Administrator. This person will have 'ownership' of the database understanding who in the organisation is using it, their aims and processes. They can then ensure that the database is configured correctly and is meeting everyone's needs, as well as acting as a main point of contact between Fisk Brett.

Before attending

Before attending this course we ask that you have attended the Introduction to ProgressCRM course, are familiar with your organisation's business requirements and are the designated systems administrator for your organisation.

On the day

The course will cover the following:

  • Adding to and amending look up lists
  • Configuration options
  • Setting up user defined tabs
  • Housekeeping tasks
  • Setting up new security groups and users

Ongoing

After attending this course, you will be able to monitor the ongoing use of ProgressCRM ensuring that all users are using the system efficiently and effectively, maximising your organisation's investment in the system.

Reviews

"Well structured."

"Excellent – it told me exactly what I needed to know."

"Very good."